crm system

Deskera Spring 2010 Expands CRM, Project Management

Deskera Spring 2010 is being announced in conjunction with the debut of iDeskera CRM for the iPhone (see release also dated April 6, 2010). The product launches mark the expansion of Krawler and its Deskera software as a service (SaaS) suite into the United States market. Today more than 2,000 customers worldwide use Deskera, which is available directly from Krawler and through more than 200 channel partners. The rapid adoption led to Krawler being ranked #52 on the 2009 Deloitte Technology Fast 500 Asia Pacific. In addition to providing local sales, service and support for customers, Krawler's US operations will recruit, educate and support US-based resellers.

"So many SaaS providers have simply taken traditional software models and moved them to the Web. That is why many companies still face integration challenges and complex user interfaces that don't look much different from those used in the 1990s," said Shashank Dixit, founder and CEO of Krawler. "With Deskera, we're redefining the on-demand enterprise application experience. Managing business process workflows is now easy with Deskera's integrated applications and a user interface that lets customers reach nearly all the data they need in three clicks or less."

Deskera Spring 2010 Features

Deskera Spring 2010 enhances the seamless use of the fully integrated Web-based applications with a new drag-and-drop, integrated customizable dashboard for the entire suite. Now users can view CRM, project, accounting, HR, and learning management activities in one place. Because Deskera is based on industry standards, it can be easily integrated with enterprises' existing applications, preserving their investment. Web-based applications within the Deskera suite also offer new functionality.

Deskera CRM provides a single view of customers, helps automate critical sales processes from lead qualification to promotional campaigns, and enables decision-makers to easily implement customer-centric strategies and ensure effective sales management. The Spring 2010 release of Deskera CRM adds: http://www.deskera.com/crm

• An intuitive spreadsheet-style interface, which gives users click-and-type simplicity for selecting, editing and manipulating data in any way-without the complexity of additional tabs or forms found in other CRM solutions.

• Conditional formatting, including auto-color for highlighting important leads, contacts and more, based on user-defined conditions.

• Integration with Google Accounts, enabling users to import Google contacts with the click of a button-no need to copy and paste contacts or import/export CSV files.

• Custom data entry headers, allowing users to capture only the relevant customer and prospect details important to their business.

Deskera Project Management. The newest release adds Gantt charts, an industry first among Microsoft Project integrated, Web-based project management software. The easy-to-use Deskera PM also features a spreadsheet-like interface and a series of nested tabs, which give users instant access to all projects and the tools for each project. Additionally, projects can be easily moved between Deskera PM and other project management solutions.

Deskera Learning Management provides an end-to-end solution for managing learning processes across courses, faculty and students. The newest Deskera LMS version adds Twitter and Facebook-like updates-based learning and drag-and-drop content posting.

Deskera Human Resource Management System is a comprehensive, integrated HR management solution to facilitate talent management including employee profiles, performance, recruitment and compensation. The Spring 2010 version of Deskera HRMS brings Web 2.0 to recruitment by offering integration with external job portals. External applicants now can quickly apply for jobs via links into Deskera HRMS, eliminating the need for HR professionals to manually input the information.

Deskera Accounting is intuitive, easy-to-use software that facilitates the recording and processing of all financial transactions-from invoices to purchase orders to inventory tracking to receipts. The new version features:

• A visual workflow and guides to help users manage such processes as purchase management; sales and billing management; customer, vendor and product management; and account management.

• Bank reconciliation functionality, which lets users compare accounting records against those shown on the bank statement in order to identify discrepancies and their probable causes

 

 

About the Author

Deskera CRM

On Demand Customer Relationship Management Software

Deskera offers a web based CRM solution that provides an organization with a single view of its customers, helps automating critical sales processes from leads qualification to promotional campaigns and enables decision makers to easily implement customer centric strategies and ensure effective sales management.

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Maximizing Your Sales with Microsoft Dynamics CRM 4.0 $24.99 Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of Microsoft Dynamics CRM 4.0 's varied feature set. “Maximizing Your Sales with Microsoft Dynamics CRM 4.0” is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary CRM software. Topics like working with contacts and accounts, managing opportunities and schedules, writing letters, sending e-mails, running reports and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Microsoft Dynamics CRM 4.0 users. With this quick, to-the-point resource, you won't just be “up and running” in Microsoft Dynamics CRM ; you'll be an expert!

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